Promoter: The Promotion is conducted by Kenwood Limited, 1 Kenwood Business Park, New Lane, Havant, Hampshire, PO9 2NH, United Kingdom ("we", "us", "our").
Promotion Period: The Promotion is valid while stocks last from 00:00 on 31st May 2019 to 23:59 on 31st July 2019 (inclusive) (the “Promotion Period”).
Purchasing Qualifying Products: The Promotion is available for all purchases of the Qualifying Products (defined in point 5 below) made by you during the Promotion Period:
(a) in-store and online via the UK websites of participating De’Longhi retailers in the UK ("Retailer(s)"). A full list of Retailers can be found at www.delonghirewards.co.uk/raretea ; or
(b) via the De’Longhi website located at https://www.delonghi.com/en-gb ("De’Longhi Website").
Eligibility: All customers of the Retailers and the De’Longhi Website who are resident in the UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man residents and aged eighteen (18) years of age and over ("you", "your(s)") are eligible to participate in the Promotion and, by participating in the Promotion, you agree to be bound by these Terms and Conditions (which may be amended or varied at any time by us).
Qualifying Products: The following De’Longhi Breakfast products purchased during the Promotion Period are qualifying products for the Promotion: Range: Distina Flaire Model(s) of Qualifying Products: KBI2001; ("Breakfast Qualifying Products")
The model number is located on the packaging of the Qualifying Product or on the underside of the Qualifying Product. If you are unsure whether a product is a Qualifying Product in-store, please ask a sales assistant.
Obtain a copy of the Terms and Conditions: You can obtain a copy of these Terms and Conditions on the De’Longhi Website or by writing to De’Longhi Rewards, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG to receive a hardcopy in the post. All changes will be posted in revised Terms and Conditions on the De’Longhi Website and will be available in hardcopy by post by calling 01565 656 993.
Promotion Offer: When you purchase any Qualifying Product in a single transaction from any Retailer or on the De’Longhi Website during the Promotion Period, you will be eligible to claim Free Rare Tea Gift from us. This offer is specific to the purchase of Qualifying Products and is limited to one (1) redemption of Free Rare Tea Gift up to the corresponding Tier Value per transaction.
Rare Tea Gift Promotion(s): When you purchase the following Qualifying Products in accordance with these Terms and Conditions, you will be eligible to claim Free Rare Tea Gift (as defined below) up to the corresponding Tier Value as specified below: Qualifying Product: KBI2001 Free Gift: Up to £26.50 including Speedy Breakfast 50g Tin; Green Whole Leaf 25g Tin; Jasmine Silver Tip 25g Tin; Set of make your own teabags
("Free Gift"). Free Rare Tea Gift in this Promotion cannot be returned, exchanged for cash or for any alternative products.
How to claim your Free Rare Tea Gift
(a) To claim your Free Rare Tea Gift you must visit the www.delonghirewards.co.uk/raretea at any time during the Promotion Period in which you purchased your Qualifying Product and up to thirty (30) days after ("Redemption Period") and complete the following steps:
(i) complete the online redemption form available at www.delonghirewards.co.uk/raretea, providing your full name, postal address, email address and phone number and details of the Qualifying Product purchased by you, including purchase date, the Retailer and the model number;
(ii) upload a scanned copy or photo of your sales receipt as proof of purchase of a Qualifying Product. Your sales receipt must show the Qualifying Product information identified in point (i) above and the name of the Retailer or De’Longhi (to show where you purchased the Qualifying Product);
(iii) submit your completed form and your receipt.
(b) If you do not have access to the Internet, you can claim your Free Rare Tea Gift by post during the Redemption Period. Please call 01565 656 993 for a hardcopy redemption form and a copy of the full terms and conditions. This is a local number and not a premium rate number. You will need to:
(i) complete the redemption form, providing your full name, postal address, email address and phone number and details of the Qualifying Product purchased by you, including purchase date and the model number;
(ii) enclose a photocopy of your receipt as proof of purchase of a Qualifying Product. Your sales receipt must show the Qualifying Product information identified in point (i) above and the name of the Retailer or De’Longhi (to show where you purchased the Qualifying Product); and
(iii) send your completed form and copy of your receipt by post to: De’Longhi Rewards, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG ("Postal Redemption").
(iv) Claims are posted at claimants risk and proof of sending is not proof of receipt.
(c) Online Redemption and Postal Redemption are together referred to as "Redemption(s)".
(d) Your Free Rare Tea Gift must be redeemed in a single Redemption.
(e) If you do not complete your Redemption within the Redemption Period you forfeit your Free Rare Tea Gift
(g) On receipt of your Redemption, we will verify your Redemption. We reserve the right to reject any Redemption which we believe is incomplete, incorrect, invalid, forged or illegible. Therefore, please complete your Redemption carefully and accurately.
(h) Subject to your compliance with these Terms and Conditions, we will send your Free Rare Tea Gift to you via Rare Tea Company within 28 days of the date of our receipt of your Redemption and your parcel will need to be signed for.
Queries: If your free rare tea gift has/have not been delivered within the above timeframes, you can contact us on the query page of www.delonghirewards.co.uk/raretea or by telephone on 01565 656 993. This is a local number and not a premium rate number.
Governing Law: The Promotion and these Terms and Conditions shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English Courts.
The Data Controller and Data Processor (as defined in the General Data Protection Regulation ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.
The Promoter reserves the right to change the terms and conditions, and void, cancel, suspend or amend the Promotion where it becomes necessary to do so in the event of circumstances beyond its reasonable control.
The Promoter's decision regarding any aspect of the Promotion is final and binding.